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Creatively Inspired
by Design

Creatively Inspired

Scrapbooking | Cardmaking | Mixed Media | Products and Supplies | Classes and Workshops| Weekend Retreats

Terms and Conditions


Refunds/Exchanges

We will happily refund or exchange any product that is faulty. We request that you contact us within 5 days of receipt of goods, so we can work out a solution that best suits you. Where possible, please keep product in original packaging.

Out of Stock Items

If an item you have ordered is out of stock you will be contacted before the order is packed, giving you the option to choose a replacement item, receive a refund, or have item placed on back-order.

Payments

Payments can be made using your credit card or bank account via the secure website option.

We accept payment directly into our Bank Account via Internet Banking  Please choose the Direct Deposit option at the checkout.

Please note that your order will not be sent until money has been cleared in our bank account.

All prices are in Australian dollars (AUD) and include GST where applicable.

Postage Rates

For all orders over $90 we offer FREE POSTAGE.

For orders under $90 we charge a flat rate postage fee of $9.95 to anywhere in Australia via Australia Post regular mail.

All D Ring Albums and large storage items ie: Trolley Bags will incur an additional postage fee of $12 per item. Please add the additional postage fee in the "additional postage" section (under Postage in our categories list) to your order.

You may collect your order from us during workshops held at Bligh Park Neighbourhood Centre - see our calendar for times and the address....if you would like to collect your products please choose 'pick up' in the delivery method drop down window to indicate you would like to collect and that way your shipping fee is waived. We will contact you via email or phone when your order is ready.

Rates exclude Express Post - email us for a quote for Express Post.

Registered Post - for registered post please add the additional registered post fee of $3.05 in the 'Registered Post' section (under Postage in our categories list) to your order.

**We highly recommend that customers utilise registered post to protect their order in transit.

We take every care in packaging your order to ensure that you will receive your order safely.

Creatively Inspired By Design will not be held responsible for orders that are lost or damaged during transit.

Delivery

Orders are usually processed and posted within 3 business days. Please allow up to 10 days for delivery.